Privacy policy
- Introduction ouzrel (“we”, “us”, “our”) operates online shopping platform ouzrel.com. Your privacy matters greatly to us. This policy describes how we collect, utilise and protect your personal information when you utilise our services.
- Information We Gather We collect information essential for service delivery:
- Account & Order Data: Full name, phone number, delivery address and email address for account registration and order fulfilment.
- Usage Data: Anonymous device info, browser parameters, IP address and browsing records to optimise website performance and user experience.
- Communication Records: Support‑related correspondence submitted through service@ouzrel.com.
- Purposes of Data Usage
- Service Delivery: Process orders, arrange deliveries, handle returns and send essential service notifications.
- Service Improvement: Provide personalised recommendations and optimise website functions.
- Security & Legal Compliance: Guard against fraud and fulfil statutory obligations.
- Data Safeguard Measures We secure user data through encryption technology, strict internal access controls and confidentiality contracts with qualified third‑party suppliers.
- Information Sharing Rules We never sell your personal data. Information may only be shared with your explicit consent, to satisfy legal obligations, or during corporate activities such as mergers, under binding confidentiality clauses.
- Your Personal‑Data Rights You hold rights to access, correct or request deletion of your personal data, as well as withdraw consent for data processing. Exercise these rights by emailing service@ouzrel.com.
- Privacy‑Related Contact For questions regarding this privacy policy, please reach: service@ouzrel.com.